Feedback & Reviews
Renee was so great trimming our dog’s nails! And she surprisingly fast and did it alone! Our baby really appreciated her love and patience.
This visit I saw Dr. Mollet. She was very thorough and explained everything to my satisfaction! . I have seen all of the other vets during previous visits and am comfortable with all them. I did try a different office some years back, and was not satisfied with the treatment of either me or my pet - I rushed right back to Horseshoe Lake - this office is wonderful and all of the doctors are very knowledgeable!!
Dr. Ervin is wonderful and I feel like I can talk to him and he explains everything.
Dr. Hall was great! When we chose therapy for our dog over a surgery beyond our means, he got behind us 100% with support and care to get our puppy back on her feet. He was very realistic but support and has never made us feel we are not making the right decision for our family.
I hope that I understood this survey and answered it to show that I gave you high marks. We are pleased with your animal hospital and grooming department. When folks are looking for a vet/groomer I always tell them to go to Horseshoe Lake Animal Hospital. You have a wonderful reputation in the community. Many speak of how well you treat the humans and our pets, which is how we found you because word of mouth said go to Horseshoe Lake Animal Hospital.
Your receptionists and vet techs are friendly and professional. They treat us like family.
Dr. Hall, the other Vets and the staff are always so nice and professional. We always feel that they know us and our animals and it is a nice feeling especially in a world of not so great customer service! You always get great customer service at Horseshoe! Thank you!” ” Dr. Hall took care of Leo and he knew immediately what was wrong and then followed up with a telephone call confirming his beliefs with the blood work that had been done. Very grateful for his expertise!