Jena, Assistant Office Manager

Jena has worked at HLAH as Assistant Office Manager since April of 2001. She lives with her fiancée Chris and 2 dogs –  both Yorkies – Piper, the little dog with a big ‘tude, and Maisey, the “favorite” (just don’t tell Piper). Her hobbies include hanging out with friends, watching movies with Chris, and snuggling with her pets. Jena’s favorite thing about Horseshoe is the close bond she has with a lot of the clients.



Christina (you may hear us call her “Snyder”) has been a Receptionist and Technician at Horseshoe since May of 2004. She lives with her husband, Brad, and 3 dogs. Fester is a Chihuahua mix who likes to smile showing all of his teeth, Ellie May is an English Pointer whose nickname “Do-do-bird” says it all, and Zoey is the sweetest Chihuahua ever. Christina enjoys bow hunting, and spending time doing anything in the outdoors. Her favorite thing about working at Horseshoe is the friends she has made while working here; we are all a big family.

Rachel G.

Rachel G.

Rachel has worked for us as a Receptionist since April 2014. She lives with her roommate and four cats – Milo, Abby, Fred, and Mew. In her spare time, Rachel enjoys watching Netflix. Her favorite thing about Horseshoe is working with her roommate and playing with all the kitties.


Blanca Post CVT, joined the Horseshoe Lake Animal Hospital team as a receptionist on June 2019. Originally born in Mexico and raised in California, she transitioned to Illinois due to her husband’s job at Scott AFB.  Not only will you find her 20 years of experience in the vet field a bonus but also that she is fluent in Spanish. She knows no stranger. Her team mates find her positive helpful attitude an asset. Blanca enjoys spending quality time with her husband, John, and their Brussels Griffon dog “Eva the Diva”. A good movie night would not be complete without her two prized Calico cats, Bella and Esme.


Viktoria started working at Horseshoe Lake Animal in 2019 and is currently attending SIUE for a degree in Public Health.  She lives with her boyfriend and Jack Russell puppy, Binny, who clearly runs the house.  When Viktoria is not at Horseshoe or studying, she enjoys reading, camping, and going to Blues Games (LGB)!!  Viktoria says that her favorite thing about working at Horseshoe Lake is playing with all of the puppies and kitties!