Jena, Assistant Office Manager
Jena has worked at HLAH as Assistant Office Manager since April of 2001. She lives with her fiancée Chris and 2 dogs – both Yorkies – Piper, the little dog with a big ‘tude, and Maisey, the “favorite” (just don’t tell Piper). Her hobbies include hanging out with friends, watching movies with Chris, and snuggling with her pets. Jena’s favorite thing about Horseshoe is the close bond she has with a lot of the clients.
Christina (you may hear us call her “Snyder”) has been a Receptionist and Technician at Horseshoe since May of 2004. She lives with her husband, Brad, and 3 dogs. Fester is a Chihuahua mix who likes to smile showing all of his teeth, Ellie May is an English Pointer whose nickname “Do-do-bird” says it all, and Zoey is the sweetest Chihuahua ever. Christina enjoys bow hunting, and spending time doing anything in the outdoors. Her favorite thing about working at Horseshoe is the friends she has made while working here; we are all a big family.
Rachel has worked for us as a Receptionist since April 2014. She lives with her roommate and four cats – Milo, Abby, Fred, and Mew. In her spare time, Rachel enjoys watching Netflix. Her favorite thing about Horseshoe is working with her roommate and playing with all the kitties.
Mindy started with us as a veterinary assistant in December 2014, and is now working as a receptionist in our resort and salon. She has two dogs and two horses, Boomer, a chocolate lab that she says is the sweetest boy, Turbo, a bluetick coonhound, and Girl and Bodacious, both paint quarter horses. In her spare time, Mindy enjoys riding her horses, spending time with family and friends, working out at the gym, playing with her nephew, watching the Blues play, and playing indoor soccer. Mindy says she loves working with all the pets that come in and all her coworkers. She says she already feels like part of the family!
Ciara started as a veterinary assistant in August 2015, and is now working as a receptionist. She is currently taking some general courses at Southwestern Illinois College. Her favorite things about working at Horseshoe Lake Animal Hospital is all of the great life-long friendships she has made along the way, working with animals every day, and the fact that Horseshoe works very closely with Partners 4 Pets. Ciara has four furbabies of her own and their names are Delilah, Cowgirl, Princeton and Gretchen. Her favorite thing to do in her spare time is to snuggle her furbabies!
Jenna has been working as a veterinary assistant at Horseshoe since September of 2016. Her dog’s name is Archie and she has a dwarf rabbit named Herbert. She enjoys taking Archie on long walks, fishing, and going new places. Her favorite thing about Horseshoe is meeting and working with people who are so passionate about the animals who come through!
Jessica started working at Horseshoe in March of 2012. After having her first baby, she took what she jokingly calls an “extended maternity leave.” In reality, she was a stay at home mom for four whole years! During that time she had another baby and now has two handsome boys: Everett and Maverick. To our delight, she came back to work with us in August of 2017. She enjoys spending time with her husband and kids, especially outdoors at farms, zoos, and parks. She likes to travel and take spontaneous vacations when possible. The family’s fur-children consist of two sweet and snuggly pitbulls, Dozer and Tiger Lily. Jessica loves coming to work to spend time with her friends and coworkers, and to snuggle all the puppies and kitties. Her favorite part of working here is helping people and knowing that she played a part in getting someone’s beloved pet on the road to recovery.